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About Sirenis
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GET TO KNOW US

Discover our Sirenis Hotels & Resorts hotel chain

About Sirenis Hotels

Sirenis Hotels & Resorts, an international family hotel chain whose head office is located on the island of Ibiza (Spain), with more than 50 years’ experience in the hotel sector. Sirenis Hotels & Resorts is a dynamic company in constant evolution. Proof of this can be found in the various quality distinctions awarded to our establishments, year after year, and in the continual renovation of our hotels.

Today, Sirenis Hotels & Resorts is made up of a network of ten hotels: Four on the island of Ibiza (Spain), one in Gran Canaria (Spain), one resort in Punta Cana (Dominican Republic), one resort in Riviera Maya (Mexico), one in Cayo Santa María (Cuba), one in Varadero (Cuba) and another to be opened soon on the island of San Andrés (Colombia). As a result, the chain offers 4,405 hotel rooms, with capacity for up to 10,000 guests. These hotel installations are complemented by two water parks – Sirenis Aquagames– located in Punta Cana and Ibiza; the Spa Grand Sirenis, considered one of the largest and most spectacular spas in Riviera Maya; the Sirenis VITAL Spa in Ibiza; and the Spa Grand Sirenis in Punta Cana. The group’s human capital is made up of 3,500 direct employees.

Our History

Our History

Key dates for Sirenis Hotels & Resorts

1967: The business group was founded at the end of the 1960s by Abel Matutes Tur and Vicente Matutes Tur, under the name of Matursa. At that time, real estate and construction represented one of the company’s main activities, given the huge growth experienced in the island of Ibiza. Various hotels were built as part of this construction business, including those in which the company itself invested, with varying percentages of ownership.

1991: The Matursa Group changes focus, dedicating itself to its own hotel management and direction. Through swaps and purchases between various partners, Matursa Hotels came to take full or majority stakes in a series of establishments, while relinquishing other minority shares. In the 90s, the second generation of the family joined the group – Pedro Matutes Barceló (current General Manager) and Abel Matutes Barceló (current Vice-President) – sharing the company’s management with Abel Matutes Tur (current President), complementing each other, and offering all their greatest qualities to the company, which would ultimately lead to the development of a series of significant and progressive changes.

1995: One of these would be a change in the hotel brand. As a result, Sirenis Hotels & Resorts came to replace Matursa Hotels. What’s more, we expanded our business to include professional customer-survey systems and our own loyalty programme.

2000: With the new millennium came an important and decisive milestone in the fate of Sirenis Hotels & Resorts: the start of our internationalisation. In this year, we opened our first hotel in Punta Cana, Dominican Republic: Sirenis Cocotal Beach Resort.

2001: We opened our second hotel in Punta Cana, Dominican Republic: Sirenis Tropical Suites.

2006: We created a new brand and line of hotels, Grand Sirenis Hotels & Resorts, coinciding with the opening of our first hotel in Riviera Maya, Mexico: Grand Sirenis Riviera Maya Hotel & Spa. In this same year, we inaugurated a second hotel in Riviera Maya, the Grand Sirenis Mayan Beach Hotel & Spa.

2009: we launched a new business line in the Caribbean through the creation of our own holiday club, SIRENIS PREMIUM TRAVELLERS, now known as ULTIMATE LEISURE CLUB, which would significantly boost income and brand loyalty within a broad segment of customers.

2012: An important characteristic of Sirenis Hotels & Resorts has always been our huge commitment to family-friendly tourism. A commitment that we demonstrated in this year with the opening of two own-brand water parks, linked to the operation of our resorts – Sirenis Aquagames, with one park in Punta Cana and another in Ibiza.

2013/2014: We launched renovation works at Sirenis Seaview Country Club, today known as Holiday Village Seaview Ibiza. Considered one of the best family-friendly hotel complexes in Ibiza, the hotel – today an all-inclusive establishment – offered new and improved installations, with a new infinity pool, various types of swim-up rooms, three themed restaurants, various sports areas, and an exclusive climbing area.

2017: We completely renovated Sirenis Hotel Club Siesta and added a themed restaurant with its own unique character to our all-inclusive culinary offering.

2018: We completed the full renovation of Sirenis Seaview Country Club. What’s more, renovation and repositioning works were finalized in Punta Cana, implementing the Grand Sirenis brand in the Dominican Republic. As a result, Grand Sirenis Punta Cana Resort joins the portfolio of our most exclusive hotel brand. For this property, we worked with the Maat Handasa architecture firm, headed up by Pedro Velasco and with Paulina Morán as its interior designer, both awarded the “Prix Versailles” on several occasions – an international recognition driven by UNESCO which awards architectural projects that best promote interaction between culture and the economy.

2019: We fully renovated Sirenis Hotel Club Aura, also known as TUI BLUE Aura, which today features a new building with Deluxe rooms and an infinity pool, improved installations, and a range of two themed restaurants. In the Caribbean, we also completed an ambitious renovation of Grand Sirenis Riviera Maya Resort and, at the end of the same year, opened a hotel under management in Cayo Santa María, Cuba, together with the Gaviota tourism group: Grand Sirenis Cayo Santa María.

2019/2020: We transformed our hotels in Playa d’en Bossa – Sirenis Hotel Goleta and Sirenis Hotel Tres Carabelas – to give way to a new brand: The Ibiza TwIIns. A comprehensive renovation and product repositioning, consolidating our hotel accommodation in Playa d’en Bossa into one superior four-star establishment. TwIIns is an original hotel concept offering guests the chance to discover the island’s true character. Thanks to the most innovative technology, every inch of this resort offers a series of interactive activities allowing visitors to explore the great wealth of Ibizan cultural and natural heritage.

2022: Sirenis Hotels & Resorts is expanding its portfolio of hotels in the tourist destinations of Gran Canaria and Varadero and is going to take over the management of the Marina Elite and Sirenis Tropical Varadero hotels, respectively. With this incorporation, Sirenis Hotels & Resorts now boasts one hotel in the Canary Islands and two hotels in Cuba.

Soon, in collaboration with OxoHotel, we will be opening a hotel under management on the island of San Andrés, Colombia: Grand Sirenis San Andrés. An all-inclusive, five- star hotel, with standards currently unmatched in the country.

Our Brands 

Logo sirenis hotels & resorts

Sirenis Hotels & Resorts 

For more than 50 years, we’ve been operating in the national and international hotel sector with the utmost standards of quality and service. All our hotels are prepared to welcome customers with the highest expectations, offering a wide range of options. All-inclusive hotels, comprehensive facilities and an extensive selection of services and activities to guarantee all our guests a fantastic holiday.

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logo Grand sirenis

Grand Sirenis Hotels & Resorts

The Grand Sirenis category offers the maximum expression of excellence, combined with an all-inclusive luxury service. These are eco-resorts, in which visitors can enjoy exquisite cuisine, first-class services and an exclusive atmosphere. Each Grand Sirenis resort and destination includes a full range of experiences and sensations to make each customer feel unique and special.

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logo sirenis TwIIns
The Ibiza TwIIns

The Ibiza TwIIns is the result of a process of strategic reflection carried out by the chain. A cutting-edge hotel concept, with its own identity, rooted in the tourist destination in which it is located, and which allows its customers to explore and discover the island of Ibiza through the senses, thanks to innovative technology made available to all our guests.

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logo Ultimate Leisure Club

Ultimate Leisure Club

Ultimate Leisure Club is a flexible holiday club that offers access to privileged destinations, with the freedom to choose when, where and how often you want to enjoy your holidays. By becoming a ULC member, you’ll gain access to some incredible and highly exclusive accommodation units, with a range of first-class benefits.

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For more than 50 years, we’ve been operating in the national and international hotel sector with the utmost standards of quality and service. All our hotels are prepared to welcome customers with the highest expectations, offering a wide range of options. All-inclusive hotels, comprehensive facilities and an extensive selection of services and activities to guarantee all our guests a fantastic holiday.

icon-close

The Grand Sirenis category offers the maximum expression of excellence, combined with an all-inclusive luxury service. These are eco-resorts, in which visitors can enjoy exquisite cuisine, first-class services and an exclusive atmosphere. Each Grand Sirenis resort and destination includes a full range of experiences and sensations to make each customer feel unique and special.

icon-close

The Ibiza TwIIns is the result of a process of strategic reflection carried out by the chain. A cutting-edge hotel concept, with its own identity, rooted in the tourist destination in which it is located, and which allows its customers to explore and discover the island of Ibiza through the senses, thanks to innovative technology made available to all our guests.

icon-close

Ultimate Leisure Club is a flexible holiday club that offers access to privileged destinations, with the freedom to choose when, where and how often you want to enjoy your holidays. By becoming a ULC member, you’ll gain access to some incredible and highly exclusive accommodation units, with a range of first-class benefits.

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Sustainability & CSR

The Sirenis Hotels Group is firmly of the opinion that one of the main attractions to ensure its continuity in the tourist sector, is the respect that is shown towards the environment.

Tourism and Environment are linked. Respecting the environment, a rational approach to development, sensible use of the natural resources and minimizing the effect on the environment all go hand in hand with maintaining an attractive tourist offer, guest satisfaction and loyalty towards the hotel chain, together with the awareness of the Group's staff, clients, and society in general.

Sirenis Hotels & Resorts’ company policy is based on three basic lines of action:

  • The conviction that SOCIAL RESPONSIBILITY should be a company policy, involving all its components. Sirenis Hotels & Resorts is a company committed to respecting human rights, recognizing, and promoting a culture which promotes the retention and development of its employees and stakeholders within a good working environment.
  • A commitment to achieve the highest possible levels of CLIENT SATISFACTION
  • Using procedures which are totally respectful of the ENVIRONMENT and sustainable development.

Based on these principals, every member of our company commits to adhere to the following criteria:

  • Contribute to the prevention of contamination whilst engaging in our activity.
  • Respect and satisfy the legal requisites and any others which the organization may implement.
  • Fulfil the needs of our collaborators and employees, in addition to assuring their safety.
  • Support the use of the latest technology.
  • Achieve high standards of Food Hygiene
  • Maintain trained, qualified staff who are totally involved in achieving our objectives and standards.
  • Actively participate in the growth of our Local Community
  • Maintain a close relationship with our suppliers and subcontractors, involving them in our standards.
  • Systematically study and analyze our Management System results in order to achieve our objectives and assure continued progress.
ENVIRONMENTAL REPORTS
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